Terms of service

TERMS OF USE

 

 

Welcome to ecoego.gr.

The online store ecoego.gr is owned and operated by ATTEND Single Member Private Company (I.K.E.), with its registered office at 85 Vasileos Pavlou Avenue, 16673 Voula, Greece.

By accessing or using this website, you acknowledge that you have read, understood, and agreed to be bound by these Terms of Use. If you do not agree with any part of these Terms, please refrain from using this website.

1. Scope

The online store ecoego.gr specializes in the online sale of household products, cleaning supplies, consumables, and related products.

We reserve the right to add, modify, replace, or discontinue products at any time without prior notice.

2. Product Prices

All prices are displayed in Euro (€) and include the applicable Value Added Tax (VAT).

We reserve the right to modify prices without prior notice. The applicable price is the one displayed at the time the order is completed.

3. Product Availability

Although we make every effort to keep product availability accurate and up to date, products may occasionally become unavailable.

In such cases, customers will be notified promptly and may choose one of the following options:

  • Full refund.

  • Replacement with an alternative product.

  • Waiting for the product to become available again.

4. Orders

Submitting an order constitutes an offer to purchase.

A purchase agreement is concluded only after the order has been accepted by the Company and a confirmation has been sent to the customer.

We reserve the right to cancel any order in cases including, but not limited to:

  • Pricing errors.

  • Product unavailability.

  • Inability to verify customer information.

  • Suspected fraud or misuse.

5. Payment Methods

The available payment methods are displayed during checkout and may include:

  • Credit or Debit Card

  • Apple Pay

  • Google Pay

  • Shop Pay

  • PayPal (where available)

  • Bank Transfer via IRIS

  • Other payment methods supported by the Shopify platform.

All payments are processed through secure payment providers.

We do not collect or store credit or debit card details.

6. Shipping

Orders are shipped in accordance with our Shipping Policy.

Estimated delivery times are provided for guidance only and may vary due to circumstances beyond our control.

7. Returns

Returns are handled in accordance with our Return & Refund Policy.

Consumers are entitled to all rights provided under applicable Greek and European consumer protection legislation.

8. Right of Withdrawal

Consumers purchasing products remotely have the legal right to withdraw from the purchase within 14 calendar days in accordance with applicable legislation.

Additionally, ECO EGO offers a 30-day commercial return policy, subject to the terms described in our Return & Refund Policy.

9. Intellectual Property

All content available on this website—including, but not limited to:

  • Logos

  • Trademarks

  • Photographs

  • Videos

  • Designs

  • Graphics

  • Text

  • Product descriptions

  • Software

is the intellectual property of the Company or its respective rights holders and is protected by Greek, European, and international intellectual property laws.

No part of this website may be copied, reproduced, modified, distributed, published, or commercially exploited without prior written permission.

10. Limitation of Liability

To the fullest extent permitted by applicable law, the Company shall not be liable for:

  • Temporary unavailability of the website.

  • Technical issues caused by third-party service providers.

  • Delays caused by courier or shipping companies.

  • Events of force majeure.

  • Temporary product unavailability.

11. Transaction Security

Our online store uses modern security technologies, including SSL encryption, to protect your information.

Online payments are processed exclusively through certified payment providers.

We never collect or store your credit or debit card information.

12. Personal Data Protection

The processing of personal data is carried out in accordance with the General Data Protection Regulation (GDPR) and applicable Greek data protection legislation.

For further information, please refer to our Privacy Policy.

13. Cookies

Our website uses cookies to:

  • Ensure proper website functionality.

  • Improve user experience.

  • Perform statistical analysis.

  • Personalize content.

  • Deliver advertising, where consent has been provided.

For more information, please refer to our Cookie Policy.

14. Links to Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the content, services, security, or privacy practices of those websites.

15. Amendments

We reserve the right to modify these Terms of Use at any time.

Any changes become effective immediately upon publication on this website.

16. Governing Law and Jurisdiction

These Terms of Use are governed by the laws of Greece and the European Union.

Any dispute arising from the use of this website or transactions conducted through it shall be subject to the exclusive jurisdiction of the Courts of Athens, Greece, unless mandatory consumer protection legislation provides otherwise.